I’ll never pretend to be “too busy.” I’m busy. No doubt about that. But let me be clear: I don’t wear busyness as a badge of honor.
Truth is, I’ve always been an introvert, even as a kid. Communication doesn’t always come naturally to me.
Sometimes, people don’t reach out because they think I’m drowning in tasks or too occupied to care. But every leader has the same 24 hours: the same amount of meetings, problems, issues, and fires to put out. The difference? I try to stay aware of how I’m making people feel.
“Do they think they can approach me?” “Do they feel like their concerns matter?” I always ask myself these questions.
It’s tough with over 5,000 employees, trying to stay connected while balancing the demands of life, including family, business, personal projects, and everyday stress. I’ll admit, there are days when I struggle to reach out. It is not because I don’t want to, but because I’m also just a human being juggling a million things.
But here’s what I want everyone to know: I want you to reach out. Seriously. If you need something, ask. If you have a concern, speak up. I don’t act cold, and I won’t brush you off. I might not always get to you first, but I care about what’s on your mind.
To my fellow leaders, stop glorifying “busyness.” You’re not winning a prize for being inaccessible.
Ask yourself, are you making people feel like they can talk to you?
To those who reach out, remember: we’re human too. We’re doing our best to keep the wheels turning, but your voice matters. Don’t hesitate to use it.